GPS technology has made driving easier, but it has also introduced new risks. Many drivers rely so heavily on apps like Google Maps, Waze, or Apple Maps that they trust the directions without question. In busy areas like Queens—where traffic patterns change quickly, construction is constant, and one wrong turn can put a driver in a dangerous position—GPS misdirection has become a growing factor in car crashes. At Gash & Associates, P.C., we help injured people understand their legal options when a crash happens because a navigation app sent someone the wrong way.
Can a GPS Company Be Held Liable?
It is extremely rare for a GPS company to be held legally responsible for a crash. Most navigation providers include broad disclaimers stating that their directions are informational only and that drivers must obey traffic signs, laws, and road conditions. Courts generally view GPS as a tool—not a replacement for attentive driving. Because of this, tech companies are protected from most lawsuits related to user errors, outdated map data, or confusing instructions.
There are unusual situations where a claim might be possible, such as when a company knowingly ignored a dangerous mapping error that had already caused multiple crashes. But these cases are the exception, not the rule. The majority of GPS-related claims focus on the actions of the driver and other parties involved.
Common Real-World Examples
GPS errors can take many forms. Drivers may be told to make a left turn where one is prohibited, directed the wrong way down a one-way street, or sent on an unsafe U-turn in heavy traffic. In Queens, GPS rerouting can push drivers onto narrow residential streets that are not appropriate for through traffic. Some apps even direct drivers to cross busy intersections without safe visibility.
These mistakes can lead to rear-end collisions, sideswipes, or pedestrian accidents. While the directions may have been misleading, the law still expects drivers to use caution.
Who Usually Holds Legal Responsibility?
In most cases, the driver is responsible for the crash—even if they were following GPS instructions. New York law requires drivers to remain alert and obey posted signs. If a sign says “No Left Turn,” the driver is expected to follow it, regardless of what the GPS says.
However, other parties may share responsibility. A municipality may be liable if road signs were missing, blocked, or unclear. Another driver may be partly at fault if they were speeding, tailgating, or driving aggressively. Sometimes a construction company contributes to the danger by failing to mark lane changes or detours properly.
We look carefully at all possible contributing factors to determine the truth of what happened.
Steps to Take After a GPS-Related Crash
After any accident, safety comes first. Call 911, document the scene, take photos of the GPS screen if it shows the route you were given, and collect witness information. Report the crash to your insurance company, but avoid making statements that assume blame.
An experienced attorney can help gather evidence, analyze whether any third parties contributed to the crash, and guide you through the claims process. At Gash & Associates, P.C., we advocate for victims and fight for the compensation they deserve.
FAQ
Can I sue my GPS app for a car accident?
It is possible but extremely unlikely. Tech companies are usually shielded from liability.
What if I followed directions exactly and still crashed?
You may still recover compensation if another driver, poor signage, or unsafe road conditions contributed to the crash.
Is GPS a valid excuse in court?
Generally no. Courts expect drivers to use discretion and follow posted signs.
If you were injured in a GPS-related crash in Queens, we can help. Contact Gash & Associates, P.C. at (914) 328-8800.
